For 24/7 assistance with access to your storage space, reach us at our Access Support Hotline: 1300 173 731
Access Hours
Access Hours are from 5:00 AM to 10:00 PM, every day of the year. Facilities are locked down outside of these hours and storers are prohibited to be onsite.
This Facility is alarmed and monitored by CCTV surveillance all times.
Office Hours
Swift Storage customer care team are available via phone or Text Monday to Friday 8am – 5pm, Saturday 9am – 3pm
We are closed Sundays and Public Holidays
Outside Office Hours
– Send us an email at [email protected] and or Text us on 0482081456 expect a response by the next business day
– Browse our comprehensive Help Centre and FAQ section for quick answers.
Accessing the Facility
Please be aware persons entering the premises do so at their own risk.
In and Around the Facility
No Goods or Rubbish are to be left in front of roller doors or gates or obstructing common areas.
There are shared zones throughout the Facility so please be aware of others, take care and when driving adhere to the 10km speed limit.
Please be considerate of others. Aggressive, abusive or any antisocial behavior will not be tolerated.
Smoking is prohibited onsite.
Animals are not permitted onsite
Your Storage Space
You must use your bluetooth device to secure your storage space.
The following items are prohibited in your storage space.
- hazardous materials
- Illegal or stolen goods
- Flammable or explosive items
- Perishable foods.
- This includes lithium-ion batteries.
You must not access the Facility’s electricity supply via power points.
Fees
Storage fees must be paid on time. Failure to pay on time will incur late fees and your access to the facility and your storage space will be suspended.
The facility has the right to sell or dispose of your goods if you do not pay your storage fees in accordance with your self storage agreement.
Your Details
Its the storer's responsibility to update any contact details via Swift website login page.
https://my.swiftstorage.com.au/account/login
Moving Out
Please inform us at least 7 days before your next bill if you plan to vacate your storage space.
Ensure that all your belongings are removed from the space, leaving it empty and clean. Once cleared, please send a photo of the empty unit either via email to [email protected] or by texting it to 0482 081 456 .
Caravan, Boat, and RV Storage Bays Rules:
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Dump Point for Black Water: When using the dump point for black water, please wash down the area once used with the hose provided.
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Power Supply for RV Storage Bays: One power point per paid bay is available. trickle charging batteries only.
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Wash Down Bay: Please supply your own hose and keep the area clean as you found it.
Failure to abide by these Facility Rules may result in Termination of your storage Agreement.