Help Centre

Sign up in minutes. Book your unit. Access the facility all through the magic of your Swift digital key.

Our centres are open from 5AM to 10PM, 7 days a week.

Check out our size estimator and you’ll get a great idea of what size unit you’ll need. You can always change to a larger or smaller unit in the future too, if your requirements change.

The easiest and quickest way is to book online. In a few clicks, you can get your unit booked and it’ll be ready to move in immediately!

Our facilities have Security Lighting, Security Fencing, Security Patrols, Video Surveillance, Electronic Gates and Security Alarms.

Of course! Simply login to your account and click on the billing tab to update your card details and settle any outstanding invoices.

We accept all major debit and credit cards as payment. You will have to provide your credit card information at the time you place your order. Your account will then be automatically charged on a monthly basis.

Login to your account and click on the billing tab to update card details and contact info.

If you book and pay in advance and change your mind, you can cancel before your move in date and we will refund you for the unused storage rental paid less an early termination processing fee of $50.

Payable by the Storer on demand if Swift Storage reasonably determines that the Space requires cleaning

At Swift Storage, we aim to provide a seamless and efficient self-storage experience for all our customers. To ensure timely payments and maintain the quality of service, we have introduced a late fee policy. Starting from the 22nd day after your invoice’s due date, a $10 late fee will be automatically applied to your account if payment has not been received. This policy helps us minimise late payments and the associated administrative efforts, allowing us to focus on delivering exceptional self-storage services to you. We encourage all our customers to settle their invoices promptly to avoid any late fees.

Protect Your Stored Goods – To Put Your Mind at Ease While Swift Storage doesn’t offer insurance, we want to help you safeguard your belongings. As an SSIA Approved Facility, you can arrange cover directly with Self Storage Insurance Australia (SSIA) — an approved Supplier of SSAA (note: we are not affiliated). You may also be able to arrange cover through your home and contents insurer, or another provider of your choice. If it’s worth storing, it’s worth insuring

Notice of Vacating Your Unit: Please give us at least 7 days’ notice before your next billing date if you plan to vacate your storage unit. You can notify us by email, SMS, or phone. Final Steps for Moving Out: After confirming your move-out date with our team, simply send us a photo of your empty and cleaned unit via text or email. This will allow us to finalise your move-out in our system.